What We Do
Other Services
Managed Services
Other than Bandwidth and Internet services, we also provide fully ranged of managed services which include IP TelePhony, managed Wi-Fi, Cloud Services, SD-WAN, Data Recovery Center, Colocation and Telecommunication Infrastructure leasing.
Our voice service for businesses and enterprises is an IP based voice service that provides outgoing calls to domestic and international destinations at very affordable rates with PSTN call quality.
It is designed to work with virtually almost any PBX. When bundled together with our Direct Internet Access, we will be able to provide you with a Quality Of Service that mimics any PSTN provider.
Get Connected Anywhere, Anytime
Access anywhere, anytime. VC TELECOM IP Telephony service is available to employees anywhere with internet connection, even on employee-owned devices.
Plug and Play
Worry no more, the phone will be pre-configured by our certified engineer, just connect it to internet and get connected easily.
Secure and Reliable
It is secure and reliable. A hybrid solution that supports both Analog phones and IP phones. Get rich telephony features straight out of the box without worrying about licensing costs. This is a perfect fit for any businesses ranging from SME’s to MNC’s.
Low Operation Cost
With our voice solution you will be able to lower down your operational cost for your telecommunication requirement. Of course, giving you better rates does not mean that you have to live with poor call quality. With our service, you do not need a dedicated specialist to maintain the telephony system.
Good Sound Quality
VC TELECOM IP Telephony service brings you more features and flexibility with lower cost. We only deploy premium route for your best user experience, without compromising its voice quality.
Smooth Integration with PBX
Our IP Telephony service work perfectly on its own but seamlessly with PBX to provide you a complete company phone system. Bringing you an efficient way of doing business.
| Key Specification | Offering |
|---|---|
| Call Recording | Yes |
| Voice Mail | Yes |
| Voice Mail to Email | Yes |
| IVR | Yes |
| Music on Hold | Yes |
| Time Conditioning | Yes |
| Follow Me | Yes |
| Call Forwarding | Yes |
| Ring Groups | Yes |
| Conference Bridge | Yes |
| Add on Services | Offering |
|---|---|
| Call Billing | Yes |
| CRM | Yes |
| CRM Integration | Yes |
| Property Management System | Yes |
| Chat | Yes |
| Hospital Management System | Yes |
| Outbound Dialler | Yes |
Our voice service for businesses and enterprises is an IP based voice service that provides outgoing calls to domestic and international destinations at very affordable rates with PSTN call quality.
Our service is designed to work with virtually almost any PBX. When bundled together with our Direct Internet Access, we will be able to provide you with a Quality Of Service that mimics any PSTN provider.
Reduced Operational Cost
Cut down expenses and simplify your network deployment and management, resulting reduction of network overhead costs while increasing network services.
Flexible and Scalable
Flexible bandwidth, with the option of adding on sites.
Fully Managed Service
VC TELECOM's Managed Wifi service is a fully managed service which covers from Internet Gateway to Access Point in your network. Our engineers will be monitoring all components in this private network to ensure optimum performance in them. With this comprehensive service, customers can delegate all its network issues to us, while they can focus on the higher-level applications within the organization.
Ease of Mind
While managing, maintaining, and upgrading network infrastructure and systems, your employees can on core competencies and mission-critical processes, rather than network support.
Web-based Utilization Report
VC TELECOM offers its customers access to a web-based reporting tool, which is available 7 days a week 24 hour a day. These reports aid customers in identifying circuits that need upgrading, before they reach critical levels by enabling them to monitor their performance, thus allowing for timely port management. Statistics are available in a variety of formats including by day, month and year.
24/7 Network Operation Center (NOC) Support
24 hours a day, 7 days a week, 365 days per year.
| Key Specification | Offering |
|---|---|
| Dedicated Internet Access connectivity | Yes |
| Dedicated service | Yes |
| High-availability design | Yes |
| Quality of Service features | Yes |
| Wireless connectivity | Yes |
| Dedicated Client Manager | Yes |
| Dedicated 24/7 NOC Helpline | Yes |
| 24/7 Proactive Network Monitoring | Yes |
| Customer Bandwidth Monitoring Portal | Yes |
| Certified Network Operation Teams | Yes |
| Project Management Support | Yes |
| Add on Services | Offering |
|---|---|
| 24/7 Proactive Network Monitoring | Yes |
| Customer Bandwidth Monitoring Portal | Yes |
| Certified Network Operation Teams | Yes |
VC TELECOM has the connection for Kuala Lumpur, Putrajaya, Cyberjaya, as well as in Perak. These data traffic may be brought to VC TELECOM’s strategic Data Center located in PERAK TECHNO TRADE CENTER (PTTC). The Data Center is also connected to CCC Data Center in Cyberjaya, enabling direct access of VC TELECOM’s network in Perak to other large telecommunication Data Centers in Klang Valley, as well as to the World Wide Web creating a vastly connectable, full redundancy with Disaster Recovery capabilities and provides co-location services to cater for any servers or crucial network equipment. The eco system provides Tier 2/3 grade data center ideal for any business or cloud environments in supporting any business expansion needs with minimal capital expenses (CAPEX). VC TELECOM manned Data Denters offers 24/7 access throughout the whole year.
Strategic Location
Promotes hassle-fee and affordable solution for customers’ on-site equipment at strategic POPs and nodes
Value Added Services
VC TELECOM offers various services in our Data Center include Bandwidth Services and Internet Services.
Flexible
Flexible hosting options for rental of rack space, floor space and private room.
Carrier Neutral Facilities
Carrier neutral facilities that enhance diversity and redundancy
Security Assurance
Security assurance equipped with CCTV surveillance
24/7 Network Operation Center (NOC) Support
24 hours a day, 7 days a week, 365 days per year.
Our Solution provides our customers the ability to manage multiple connection types depending on situational analysis, utilising available wired and wireless bandwidth to maximize application reliability and performance. The SD-WAN Solution also extends traffic steering and bandwidth optimization intelligence based on different application types and the stablished policies to metered wireless WAN connection
CLOUD-BASED SOLUTION
Enable management of cloud and wan as a single network (Hybrid, Multi Cloud, Data Center, Virtual Private Cloud)
NETWORK DIGITAL TRANSFOMRATION
Reducing cost, risk and complexity and more simple to add new application & services by deploying network services that are native to the fabric thus simplfying network architecture.
NETWORK SECURITY
Only allow policy-set-source area enable to access destination, zero trust security network (zero trust fabric, managed security, router + fw + dpi, secure virtual networks)
EFFICIENT CONNECTIVITY
50% reduction in latency and packet loss, with network is aware of services, resource and policies required to deliver optimal user experience
AGILE DEPLOYMENT
Faster deployment anywhere with better responsiveness and dynamic optimization and flexibility
COST EFFECTIVE SOLUTION
Reduce bandwidth and connectivity cost, third party tools, CAPEX & OPEX
Value Added Services
VC TELECOM offers bundling connectivity services include DIA, MPLS, Internet broadband and Mobile broadband
24/7 Network Operation Center (NOC) Support
24 hours a day, 7 days a week, 365 days per year.
